Privacy Policy

Your privacy is important to us. It is Doorbis's policy to respect your privacy regarding any information we may collect from you across our website and platform integrations.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

2. How We Use Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our platform
• Improve, personalize, and expand our platform
• Understand and analyze how you use our platform
• Process payments and prevent fraud

3. Data Storage and Security

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

For regulated deliveries, signature and refusal logs are securely stored encrypted at rest to ensure compliance with provincial regulations.